Staffing Manager and Account Executive
Robert Half Legal
Interviewed by Taylor Reynolds, Duane Morris LLP
At 5:00 a.m., Stephanie’s alarm goes off. It’s time to walk Gigi and Clementine, her two adorable rescue dogs. After a stroll around the block with her pups, she is off to spinning class or maybe a morning run. “If I don’t exercise first thing in the morning, I likely don’t get to it later in the day. My hours are typically 8:00 a.m. to 6:00 p.m., if not later. By the time I finish with clients, I just like to go home and take a vow of silence until the next morning.” The calls and emails start coming in from the moment she wakes up to the moment she goes to sleep!
As a staffing manager at Robert Half Legal, Stephanie is in contact with her clients throughout the day. As an account executive focusing on business development, Stephanie is constantly in touch with firms and organizations helping them meet their temporary and project based staffing needs, whether they need a contract attorney, a team of document reviewers or a legal secretary to cover a vacation or assist with a backlog of work. Stephanie works closely with her team’s recruiter to make sure she provides her clients with the best talent and who’s skill-set not only meets, but exceeds, what her clients are looking for.
“This job is intense. When you need to rely on other people’s performance to retain and develop future business with a client, it can require a lot of patience and coaching. A candidate’s performance is indicative of the caliber of the individuals we represent; many clients directly relate a candidate’s performance to the quality of our talent pool and our services.” Stephanie is a trooper. As a whole profession, staffing is challenging, however, the rewards can be great. “At the end of the day, we find people jobs. It is always great when a client loves a candidate and what was supposed to be a two-week vacation coverage turns into a full-time position. I always tell candidates to never turn down a short-term assignment because you never know what that will lead to if you do a great job.”
As someone who came from an economic and financial background (she graduated from Villanova with a BS in Economics – Go Wildcats!), Stephanie has really had to rise to the occasion working in a human resource capacity. Not only does she interact with current and prospective clients on a daily basis, but she meets clients at their offices to get a good idea of their environment, how they can best partner with Robert Half Legal, and what type of candidate would thrive in that atmosphere.
These meetings include individuals at all levels of the organization such as CEOs, General Counsels, attorneys and office managers. The diverse group of individuals that Stephanie interacts with on a daily basis has really honed her communication skills. These skills are exhibited as I sit across from Stephanie and her coffee. Perfectly poised and calm, Stephanie takes time to consider her answers to my questions before she answers them. This is clearly a skill that she developed while working at Robert Half. I imagine if Stephanie were responsible for placing me in a job, I would have no problem trusting her with my future.
However, having to be “on” all of the time can be a challenge. “Some nights I need to come home and just not speak to anyone. I have to remind myself after a particularly tough day that there is a life outside of work.” YPN has proved useful in this particular area of Stephanie’s life. She enjoys the Center City Proprietor’s Association events, and anything that allows her to give back to the community and the city. She also tries to attend one or two networking events each week. She brought that philanthropic spirit of YPN to her own company through Philabundance. She is working closely with her law firm clients to bring boxes for canned goods to all of their offices this holiday season.
As for mental stimulation, Stephanie is currently reading Wolf of Wall Street. “The book is so much better than the movie; it really gets into the business side of what he was doing.” We’ll have to add this less-traditional book to the YPN Professional Development Committee’s Bookshelf.